About WLA

The opportunities for personal and professional development are unlimited; one needs only to participate.
Charles F. Kettering,
NMA Founder

The NMA Leadership Model

MOBILIZE INDIVIDUAL COMMITMENT FOR CHANGE

Stress open and honest communications
Energize, excite and motivate others
Lead by example with high expectations
Convey purpose and mission to motivate others
Celebrate successes and learn from disappointments
Implement continuous improvement aimed at world-class performance
Build teams to maximize success
Inspire in ways consistent with the organization values

DEMONSTRATE PERSONAL CHARACTER

Model the organization values
Earn trust and respect
Promote integrity and ethical behavior
Meet your commitments
Be accountable for your actions and decisions
Keep promises under pressure
Marshall all leadership attributes

SET DIRECTION

Maintain internal and external customer focus
Translate strategy into actionable objectives and plans
Share vision, values and accountability at all levels
Maintain direction and consistency in big-picture and daily challenges
Create a win-win atmosphere
Create an environment where all can stretch, take risks, create, contribute and learn
Seize changes as opportunities

ENGENDER ORGANIZATIONAL CAPABILITY

Take advantage of diversity
Provide effective controls/metrics
Mentor and coach for growth and success
Maintain an effective customer network to spot issues
Demonstrate strong operational skills
Use complexity as leverage
Ensure operational performance
Capitalize on unanticipated opportunities